Water Leak 08.25.26
We are currently working on a water leak. You should not lose service but if you do it will be fixed this evening. This leak may affect Hickory Tree and a few homes on Alpine. Again, we do not expect a water outage but there is always a possibility. As always please watch out for […]
ESCUD Monthly Board Meeting
The monthly board meeting for July has been cancelled. We will have our next meeting Thursday August 27th at 5:00 pm at the Civic Center in Sevierville. Karen Spence Office Manager
Leak is repaired! 07.15.26
Leak is repaired, we are working on bleeding the lines. You may need to bleed out any air in your lines also. Karen Spence Office Manager
Water Leak 07.15.26
We are working on several water leaks on the mountain. We hope to have all restored shortly Karen Spence Office Manager
Water Leak on Lin Creek 07.14.26
We have an active water leak on Lin Creek. Our crew is on site making the repair. You may experience a water outage or low water pressure during this time. Karen Spence Office Manager
The Preserve 06.23.26
To address the water situation in The Preserve: We’ve decided to impose a 500 gallon per day restriction on meters in the Preserve as we work towards a better situation. If everyone would try their best to stay close to this parameter it will allow us to not drain the system. This is not a […]
06.11.26 1:00 pm The Preserve
We are addressing water outage issues at The Preserve. We have a few homes without water. Once the repair begins those from the 1300-1500’s address will experience no water. They need to turn the water to the valves off while making the repair. This repair will be done as quickly as possible. Karen Spence Office […]
06.10.26 5:30 pm Leak at The Preserve
Leak at The Preserve has been repaired!! Everyone should be back in water. Expect to experience low water pressure over the next few days as the tank recovers. Someone had hit our waterline and the water was running straight into the ground making it hard to find. Karen Spence Office Manager
06.08.26 6:12 pm Major leak in The Preserve
We have a major water leak in The Preserve! Our crew is working diligently to address this. There will be times they will not be able to respond to The Report A Problem or answer the On Call Phone. They need to focus on finding and fixing the leak. We appreciate your patience during this […]
06.06.26 Water Leak in The Preserve
We are currently addressing a water leak in The Preserve Karen Spence Office Manager
06.04.26 Main Water Line Break
We have had a contractor hit one of our main water lines on Old Laurel Lane. This will cause a water outage as we work to repair the damage.
05.28.26 ESCUD BOARD MEETING
ESCUD will have our monthly Board Meeting today at 5pm at the Sevierville Civic Center located in Sevierville at 200 Gary Wade Blvd.
05.28.26 JETTING THE SEWER LINES
We will be jetting the sewer lines from the wastewater treatment plant thru Alpine Drive and Lin Creek. This is to clear out the manholes and sewer lines running to the wastewater treatment plant.
05.22.26 Leak has been addressed
Leak has been found and addressed. It was leak on an individuals property, we have shut water service off to that address until they address the leak. Everyone should be getting water back now. Karen Spenced Office Manager
05.22.26 Water Leak
We have a water leak this morning that will affect Basswood and others. Our techs are out in the field addressing the leak. Karen Spence Office Manger
05.13.26 Water Leak
Our crew has been working on a water leak today and have found the pipe has split over top of a big rock in the ground. We will be shutting the water off temporarily to make the necessary repairs. We expect the water to be off 2-3 hours, may be less may be more. You […]
05.08.26 Water Leak on Dogwood
We have a water leak on Dogwood. This will require our crew to dig up the road. PLEASE take care when in the area and watch out for our crew. Karen Spence Office Manager
05.06.26 Brown Water
Yesterday we had a major water leak on one of our main lines. Our crew was out late making the repairs, as a result you may experience brown water and low water pressure. Once the tank has recovered from the leak and we make sure everyone is back in water the crew will flush the […]
05.05.26 WATER LEAK! ENGLISH MOUNTAIN
05.05.26: We have a water leak on our main line on English Mountain. We have found the source and repairs are underway. You will experience no water and low water pressure until the leak is repaired and water in tank is replaced. Karen Spence Office Manger
Monthly Board Meetings
Monthly board meetings will be every 4th Thursday at 5pm at the Sevierville Civic Center at 130 Gary Wade Blvd. Please check website or call the office if inclement weather. Meetings will not be held on holidays that fall on that Thursday.
SERIOUS FLUSHING TODAY
Techs just informed me they will be doing some heavy flushing on Well D Footprint. This will cause your water to get really brown/black before it clears up as they flush out the lines. We would advise NOT doing laundry today until your water runs clear.
April Board Meeting
April Board Meeting will be Thursday, April 23, 2026 at 5pm at the Sevierville Civic Center at 130 Gary Wade Blvd. All meetings will be on the 4th Thursday of each month at 5pm at the Sevierville Civic Center We had to change days because of scheduling conflicts with Commissioners, Attorneys and the Civic Center […]
04.08.26 Updates
Updated Business Hours/Days/Payment Options
The business office of East Sevier County Utility District will be open for business by phone or email Monday-Thursday 8am-4pm. The business office will be closed Friday, Saturday and Sunday, and all major/government holidays. You may reach the business office at 865.446.2075 or by email: [email protected] or [email protected]. All lot inquires for water and sewer […]
Delinquent Accounts Notice
ESCUD will start turning water service off to accounts that are 30 days or more past due. Notices will be placed on your door starting Monday, March 23rd. Payments are due on the 15th of each month and can be made online using a credit/debit card (fees apply) at https://eastsevier.com If you do not know […]
ESCUD has a current hold on all Will Serves
As of 02.16.26 ESCUD is currently putting a temporary hold on all Will Serves until flow studies at our waste water (sewer plants) are completed. We expect this to take a minimum of 90 days. You are welcome to submit an application for sewer service to be reviewed after the studies. To submit an application […]