ESCUD will start turning water service off to accounts that are 30 days or more past due. Notices will be placed on your door starting Monday, March 23rd.
Payments are due on the 15th of each month and can be made online using a credit/debit card (fees apply) at https://eastsevier.com If you do not know your account number you may call the business office at 865.446.2075
Payments are to be mailed to: East Sevier County Utility District PO BOX 185 Benton, KY 42025 If you receive a notice of disconnect and plan to mail in your payment please call the business office so we know to hold off on turning your service off. Returned checks will be charged $25.00
You can pay by phone with a credit/debit card (fees apply) 866.905.1016 or during business hours 865.446.2075
You can set up automatic payments online using a debit/credit card (fees apply) or download the ACH form from our site and email to address on form for automatic payments from a checking/savings account (no fees).
Reconnection fees: 1st disconnect $50.00 2nd disconnect $100.00 3rd or more disconnect $200.00
To qualify for a payment plan please contact the business office at 865.446.2075 or [email protected]
If you are/were on a payment plan and missed 2 or more payments you cannot qualify for a payment plan.
Payment plans are: 1. down payment 2. minimum payment on arrears $150.00 plus full amount due each month
Example $150.00 + $107.67 Missing two or more payments will result in full amount due to avoid disconnection
If you are having difficulty paying your monthly water/sewer bill please contact our office before you 2 or months in arrears.